Don’t Let Fingerprinting
Stall Your Cannabis License

Yes. The Department of Cannabis Control requires Live Scan for owners under Business & Professions Code 26051.5, and local jurisdictions often add employee screening.

Many local permits require employee fingerprinting; requirements vary by jurisdiction, so confirm with your local authority.

Yes. Onsite capture supports licensing and hiring; volume is captured on the quote form. Onsite visits start at five people and each person takes five to ten minutes, so a facility is usually cleared in one session without shutting operations down.

Capture is the fast part — walk into our San Jose office any weekday, or we come to you for five or more, and each person takes five to ten minutes. What follows is DOJ and FBI processing, which we do not control. Tell us your application deadline and we will be straight about whether it is achievable rather than taking the booking and hoping.

Almost always the wrong ORI or the wrong applicant type on the request form, so results route to the wrong agency or the wrong record set is requested. Print quality is the other cause. Send us the rejection notice and the form that was used and we will identify which it was before you pay us anything — a rejected owner submission holds up the whole licence, not just one person.

The Department of Cannabis Control defines owner by criteria including ownership interest and control over the business, and it catches more people than operators expect — managers with real authority and holders of smaller stakes can fall inside it. Who qualifies in your structure is a licensing question for the DCC or your counsel, not for us. Once you have the list, we fingerprint everyone on it.

Usually separate, and this catches operators out. A state DCC submission and a local jurisdiction’s own screening often run under different ORIs, so prints submitted for one do not automatically satisfy the other. Tell us which city you are licensing in and bring both request forms — we submit each under the correct ORI rather than assuming one covers both.

Current government photo ID and the Request for Live Scan form with the correct ORI and applicant type already entered. Owner and employee submissions are not the same applicant type, and neither is a local city screening — confirm which applies to each person before the appointment rather than at the scanner.

Your choice, though most operators bill it to the business so owners and staff are not paying at a counter and expensing it back. A net-30 account produces one monthly invoice at volume pricing, with a completion record per person for your application and personnel files.

The result goes to the licensing authority, not to us, and they decide what it means for the application. We never see or interpret the content of a clearance. What happens next is a licensing and legal question for you or your counsel — we are a fingerprinting provider and are not permitted to advise on it.

Yes, and operators with harvest or retail turnover usually do. Your account holds the ORIs and applicant types you file under — state and local — so a new hire walks in any weekday and is submitted correctly without anyone re-explaining the setup. One monthly invoice at volume pricing.

No. Spanish and Vietnamese are spoken in person at the counter and on site, not through a phone line, so your manager is not translating the process for a cultivation or packaging crew.

Yes. Walk-in and mobile notary for owner declarations, lease and premises documents, plus apostille and certified translation where an investor or document is overseas — all on the same business account and invoice.

Send headcount, your location and the licence deadline and we confirm within one business day, with our rolling fee and the government fee shown separately so you can see exactly what is ours and what is passed through at cost.

Yes — onsite across the Silicon Valley and the East Bay, including Santa Clara, Sunnyvale, Milpitas, Morgan Hill, Gilroy, Fremont and Hayward. Individuals can also walk into our San Jose office at 434 Blossom Hill Road, Monday to Friday, 9 to 6, and still be billed to the business.

Yes. Licensed premises have access logs, visitor protocols and camera coverage that most vendors are not used to. Tell us your check-in process when you book and our technician follows it, sets up in whichever room you designate, and works around limited-access areas rather than expecting the run of the building.